• Home
  • Hosted Voice
  • Inventory / Phone Numbers

Delete a DID

Written by Marissa Orsini

Updated at April 26th, 2023

Contact Us

  • The Essentials
    FAQs Forms
  • Announcements
    Carrier Events mFax Events Platform Events Release Notes
  • Billing Administration
    Datagate OneBill
  • Faxing
    mFax - Analog mFax - Digital Native Fax
  • Hardware & Software
    Manual Configuration Provisioning NDP Axis Cisco Fanvil Grandstream Polycom Snom Yealink Mobile Applications Desktop Applications Mobile-X SNAPbuilder TeamMate Connector UC Integrator
  • Hosted Voice
    Auto Attendants Branding Call Queues Call Routing CDRs Conferencing E-911 Features Fraud Integrations Inventory / Phone Numbers Local & Toll Free Porting Onboarding Recommendations SNAP.HD SIP Trunking SMS / MMS Users Voicemail Caller ID
  • Troubleshooting
    VoIPmonitor Firewalls PBX
  • Ray's Stuff
+ More

Table of Contents

Delete Numbers from Inventory

Scope

Intended Audience: White Label Partners, Client Success or Telco Services Department

The article outlines how to delete phone numbers from a client account. Phone Numbers should only be deleted in the event of disconnection or port out.

NOTE: DIDs remain in aging status up to 24 hours after being deleted. If a DID was deleted accidentally, contact the Telco Services department to restore the number.

 

Requirements

  • White Label Access to Manager Portal or higher 
     
  • List of numbers to remove
 

 

Delete Numbers from Inventory

  1. Log in to the Manager Portal
  2. Navigate to Inventory
    NOTE: Ensure this is being done in the root Inventory
  3. Click on Filters
  4. Enter the phone number to remove and click Filter
  5. Click the red X next to the DID to remove
  6.  Click Yes

 

 

remove did delete did

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Route DIDs
  • Add DIDs to Manager Portal

Knowledge Base Software powered by Helpjuice

Expand