Announcements
- Announcement Policy
- Known Issues
- 2024-07-15 Atlanta Core Server Outage (Resolved)
- 2025-04-14 Call Recordings Unavailable in Manager Portal
- 2025/01/29 - Inbound and Outbound calls failing on the LAS and GRR servers (Resolved)
- 2025-04-23 Web Socket connections for GRR and LAS servers failing to connect
- 2025-04-25 Web Socket connections for ATL, GRR and LAS servers failing to connect
Platform Events
- 2022-09-22 - SJE & NYJ Outage (Resolved)
- 2022-09-03 - SJE Outage / Inbound/Outbound Calls/Device Registration (Resolved)
- 2022-07-14 - Device Provisioning Server Unreachable (Resolved)
- 2022-05-25 Outbound Call Failures (Resolved)
- 2022-01-06 Partial Inbound Call Failures (Resolved)
- 2021-11-29 System Restart SJE and ATL (Resolved)
- 2021-11-11 Outbound Call Failures from Atlanta (Resolved)
- 2021-10-05 Yealink Provisioning Errors (Resolved)
- 2021-05-04 Poor Call Quality (Resolved)
- 2021-03-31 - Outbound Calling Outage (Resolved)
- 2021-03-16 - Call History Display Failure (Resolved)
- 2020-09-17 - Portal, API, SNAPMobile Outage (Resolved)
- 2020-08-14 - Portal, API, SNAPMobile Outage (Resolved)
- 2020-07-08 - ACS001 Core Failure (Resolved)
- 2020-02-15 - Outbound Call Failure (Resolved)
- 2019-11-22 - ACS001 Core Failure (Resolved)
- 2019-06-06 - NYJ004 Network Failure (Resolved)
- 2019-05-06 - Atlanta Network Failure (Resolved)
- 2023-08-15 Packet Loss and High Latency on GRR server (Resolved)
- 2024-09-18 - LAS Outage (Resolved)
- Resolve Inbound Calling Failures For TOD Users