Table of Contents
Scope
Intended Audience: All End Users
The following steps will allow you to setup Multicast Paging on both the senderand receiver on our various devicebrands. This will enable you to speak to receivers. All receivers must have the Handset connected to SIP Device inorder for Multicast to auto-answer.
Requirments
- Office Manager Access to the Manager Portal
- Access to Device Web GUI
Note: Multicast is supported only within the same local network. While multicast over VPN is possible, itrequires the use of proxy helpers,which we are unabletoprovide support for.
Yealink
Configure Paging Sender
Via Override
- Log in to the Manager Portal
-
Go to Inventory > Phone Hardware
-
Click Edit for the device you would like to set up
-
Go to Advanced> Overrides and enter the following:
Note: Replace "X" with whicheverline key number you would like to set up Paging on #MuIticast Paging
Iinekey.X.type="24"
Iinekey.X.vaIue="224.0.1.116:5001"
Iinekey.X.Iine="0"
Iinekey.X.IabeI="Paging"
Iinekey.X.extension=”0”
Iinekey.X.xmI_phonebook="0"
-
Click Save and Resync
Via Web GUI
-
Obtain the IP address of the phone and log onto the web GUI.
- Select DSS Key.
- In the desired Line Key, select Paging from the Type drop-down menu.
- Enter 224.0.1.116:5001 on the Value field.
- Enter the name under the Label field. This will be the name shown on the phone screen.
- Enter 0 under the Extension field. This is for the channel you will be using for paging.
-
Click Confirm to accept the changes.
- A-Line key will appear on your phone screen. This is where you will be able to press on a key and talk to listeners.
Configure Paging Receiver
Via Override
- Log in to the Manager Portal
-
Go to Inventory > Phone Hardware
-
Click Edit for the device you would like to set up
-
Go to Advanced > Overrides and enter the following:
#Paging Receiver Setup multicast.Iisten_address.1.IabeI="<CIientName>"
multicast.Iisten_address.1.ip_address="224.0.1.116:5001"
-
Click Save and Resync
Via Web GUI
- Go to Directory > Multicast IP
- Enter 224.0.1.116:5001 under “Listening Address”
- Enter any name under the "Label" field. This will show as a caller ID when the sender multicast to all listeners.
- The same channel you set up for the Sender. This will allow the Listening phone to receive the Sender's Page. In this case, set it to 0.
-
Click Confirm.
Barge Priority
-
By default, incoming pages will cause active calls to be placed on hold. If you want phones to ignore multicast pages, you need to disable the paging priority setting for the receiving phones. You can do this with the override below. In the example, replace x with the desired priority. If configured as 0, this setting will be disabled and all active calls will be configured as the highest priority
multicast.receive_priority.priority="x"
-
Otherwise, you can set the priority of each phone, and phones will answer the incoming multicast paging calls with a higher priority and ignore those with a lower priority. In the example, replace x with the desired priority.
multicast.receive_priority.enabIe="x"
-
This override will not allow the current caller to be interrupted while on the phone by an incoming page at all.
multicast.receive_priority.enabIe="0"multicast.receive_priority.priority="0"
Polycom
Polycom Multicast Paging Overrides
The following override will create two-page groups; page group 1 is "All Page" and page group 2 is "Sales."Devices that include these override settings will be able to send pages to these two groups.
- ptt.papeMode.enabIe=”1"
- ptt.pageMode.group.1.IabeI="AII Page"
- ptt.pageMode.group.2.IabeI="SaIes"
- feature.nonVoIatiIeRingerVoIume.enabIed="1"
- np.normal.ringing.toneVoIume.chassis="1000”
- np.normal.alert.messageWaiting.tonePattern="siIent"
In order to receive pages, individual devices must 'subscribe' to one or more page groups. The following override will allow devices to subscribe to the Sales group (group 2).
- ptt.pageMode.group.2.subscribed="1"
The following override will allow devices to subscribe to both the PageAll group (group 1) and the Sales group (group 2).
- ptt.pageMode.group.1.subscribed="1"
- ptt.pageMode.group.2.subscribed="1"
The default multicast IP address used by Polycom phones is 224.0.1.116. The default multicast port is 5001. Default values may be changed with the following overrides:
- ptt.address="224.0.1.117"
- ptt.port="5003"
Obitalk Listening Overides
- VoiceService.1.X_PageGroup.1.GroupName="Paging"
- VoiceService.1.X_PageGroup.1.MuIticastAddress="224.0.1.116"
- VoiceService.1.X_PageGroup.1.MuIticastPort="5001"
Grandstream
Configure Paging Sender via Override
- Log onto the Manager Portal
-
Go to Inventory > Phone Hardware
-
Click Edit for the device you would like to setup
-
Go to Advanced > Overrides and enter the following:
Note: These overrides are for line key 3 if you would like to add this on another key add 2 to every Pcode for each line key upEX: P1369, P1370, P1471, and P1472for line key 4
#MutIicast Paging
P1367="23”
P1368="0"
P1469="Test Page"
P1470="224.0.1.116:5001"
-
Click Save and Resync
Configure Paging Sender via Web GUI
-
Obtain the IP address of the phone and log onto the Web GUI
-
Go to Settings > Programmable Keys > Virtual Multi-Purpose Keys
- Hit Edit VPK on the key you would like to configure paging on
-
Modify each option as follows:
- Mode: Change it to Multicast Paging
- Accounts: Leave it as Account 1.
- Description: Change to the name of the page ex: Page All, PageTech.
-
Value: Change this to 224.0.1.116:5001 or to another IP address that you would like to use for paging.
- Click on Save, the phone should get the new configuration automatically.
Configure Paging Receiver via Override
- Log onto the Manager Portal
-
Go to Inventory > Phone Hardware
-
Click Edit for the device you would like to setup
-
Go to Advanced > Overrides and enter the following:
Note: These overrides are to configure multicast listening priority 1, if you would like to configure the phone to listen for multiple pages, add 2 to the Pcode for each priority down EX: P1571 AND P1572 for priority
P1569="224.0.1.116:5001”
P1570="Test Page"
-
Click Save and Resync
Configure Paging Receiver via Web GUI
-
Obtain the IP address of the phone and log onto the Web GUI
-
Go to Settings > Multicast Paging
-
Modify each option as follows:
- Listening Address: Change it to 224.0.1.116:5001 or another IP address you would like to use for paging
- Label: Change it to the name of the page ex: Page All, Page Sales
- Click on Save and Apply and the phone will be configured to receive pages from the multicast paging IP.
SNOM
Configure Paging Sender via Override
- Log onto the Manager Portal
-
Go to Inventory > Phone Hardware
-
Click Edit for the device you would like to setup
-
Go to Advanced > Overrides and enter the following:
Note: These overrides are for soft key context3 and will replace the help button onthe LCD screen
muIticast_Iisten="on”
mc_address1="224.0.1.116:5001,voImax=1,name=main"
context_key3="keyevent FZONES"
-
Click Save and Resync
Multicast Paging on Snom PA1 Phones
Snom PA1as Multicast Listener
mc_address1="224.0.1.116:5001"
Snom PA1as Multicast Relay
The Snom PA1 can be configured to take UnicastRTP and relay to Multicast. You can set up the Snom PA1 as an extension, then call that extension. The Snom PA1 will broadcast that media to its own output and to a configured MulticastAddress.
muIticast_reIay_address1="224.0.1.116:5001"
Note: The Snom PA1 cannot be set up as both a listener and a relay at the same time.
Configure Paging Sendervia Web GUI
- Obtain the IP address of the phone and log onto the Web GUI
- Go to Function Keys > Context-Sensitive Keys
-
Select Type as Key Event, Number as Multicast Zones
- Click Apply at the bottom of the page and click Save Changes located at the top of the page
Algo
Algo Multicast Paging Setup
- To configure the 8180, open an empty web browser and enter the device's IP Address in the address field, and press Enter.
- In the web interface, enter the password to log in (the default password is algo)
-
Navigate to Basic Settings, Multicast tab. On Multicast Mode, select Slave/Receiver. Under Master Single Zone, pick the desired zone to multicast to, however in testing, we've selected Priority Call and All Call. Click Save.
-
Click the on Advanced Settings tab and then Advanced Multicast. Assign the following listening address and port number to the zone(s) selected in Step 3:
224.0.1.116:5001
-
Save the changes.