Enable QoS scores in History
Written by Mira Beltre
Updated at August 5th, 2025
Table of Contents
Scope
Intended Audience: Channel Partner and higher
This will assist with enabling QOS scores on the call history page.
Requirements
- Log into the Manager Portal
- Navigate to History
Enabling QoS Scores
- Log into the Manager Portal
- Navigate to History
- Click on Columns
- Put a check in the QOS box
- Click outside of the popup box once the check has been placed in QOS and the screen will refresh to show the QOS scores