Polycom Change Background Wallpaper
Written by Marissa Orsini
Updated at April 25th, 2023
Table of Contents
Scope:
Wallpaper is the image that fills the background of the phone idle screen. Some users choose one of the default backgrounds provided by the IP phone system. But some users prefer to make customized wallpaper from personal pictures. For using customized wallpaper, you need to upload the customized wallpaper and override the configuration of your phone in the PBX.
Requirements:
Office Manager access to the Manager Portal
Default Polycom VVX Background Overrides
The following overrides can be used for VVX models if the specific parameters do not work
bg.color.selection="2,1" bg.color.bm.1.name="http://yourdomain.com/vvx-background.png"
Parameters for Polycom VVX Phones
bg.color.VVX300.selection="2,1" bg.color.bm.1.name="http://yourdomain.com/vvx300-background.png" bg.color.VVX400.selection="2,2" bg.color.bm.2.name="http://yourdomain.com/vvx400-background.png" bg.color.VVX500.selection="2,3" bg.color.bm.3.name="http://yourdomain.com/vvx500-background.png" bg.color.VVX600.selection="2,4" bg.color.bm.4.name="http://yourdomain.com/vvx600-background.png"
Parameters for Polycom Soundpoint Phones
bitmap.idleDisplay.name="http://yourdomain.com/YourLogo.bmp" bitmap.idleDisplay.name.SPIP320="http://yourdomain.com/YourLogo-SPIP320.bmp" bitmap.idleDisplay.name.SPIP330="http://yourdomain.com/YourLogo-SPIP330.bmp" bitmap.idleDisplay.name.SPIP321="http://yourdomain.com/YourLogo-SPIP321.bmp" bitmap.idleDisplay.name.SPIP331="http://yourdomain.com/YourLogo-SPIP331.bmp" bitmap.idleDisplay.name.SPIP335="http://yourdomain.com/YourLogo-SPIP335.bmp" bitmap.idleDisplay.name.SPIP450="http://yourdomain.com/YourLogo-SPIP450.bmp" bitmap.idleDisplay.name.SPIP550="http://yourdomain.com/YourLogo-SPIP550.bmp" bitmap.idleDisplay.name.SPIP560="http://yourdomain.com/YourLogo-SPIP560.bmp" bitmap.idleDisplay.name.SPIP650="http://yourdomain.com/YourLogo-SPIP650.bmp" bitmap.idleDisplay.name.SPIP670="http://yourdomain.com/YourLogo-SPIP670.bmp" bitmap.idleDisplay.name.SPIP5000="http://yourdomain.com/YourLogo-SPIP5000.bmp" bitmap.idleDisplay.name.SPIP6000="http://yourdomain.com/YourLogo-SPIP6000.bmp" bitmap.idleDisplay.name.SPIP7000="http://yourdomain.com/YourLogo-SPIP7000.bmp" bitmap.idleDisplay.name.VVX1500="http://yourdomain.com/YourLogo-VVX1500.bmp"
Note that bitmap.idleDisplay.name=”http://yourdomain.com/YourLogo.bmp” would display yourlogo.bmp on all platforms
You must host your logo images on your own server, and the images must match the size of the device screen or they will not display properly. Logos smaller than described in the table below are acceptable, but larger logos may be truncated or interfere with other areas of the user interface. (ie. You might see the logo in the background popping out the sides of menus when browsing through menus or while on calls) The SoundPoint IP501/600/601 phones only support four colors black, grey, light gray and white. Any other colors will be approximated. The SoundPoint IP550/560/650 phones support a 4-bit grayscale, which is a smooth gradient from black (0,0,0) to white (FF,FF,FF). The SoundStation IP 4000 phone only supports black and white. Any other colors will be rendered as either white or black
Soundpoint image files should be saved as BMP format: Windows, 4BPP (or 16 color), Uncompressed (No RLE). For consistency you should save all the files as 4BPP/16 color.
Overriding the Background in the PBX
- Log in to the Manager Portal
- Click on Inventory > Phone Hardware
- Click on the MAC Address of the phone you wish to edit
4. Click on Advanced
5. Enter the below override in the Overrides tab
bg.color.VVX400.selection="2,2" bg.color.bm.2.name="http://yourdomain.com/vvx400-background.png"
Background sizes:
