NOTE: All AudioCodes MP202x ATAs should provision upon factory reset automatically. If they do not, it may be due to the ATA not being in the proper domain. See this article for the process. Or, it may be due to the ATA not being properly pointed to OIT on FaxBack's Zero Touch Provisioning server for these ATAs.

To get the device pointed to OIT, we first need to acquire an image of the bottom of the ATA. On the bottom, we will look for HTTPSFAX (see image below). If this is NOT present, the ATA is not the proper skew and a new one will need to be purchased through success@oit.co.

If the HTTPSFAX is present, we can contact FaxBack support on the case by emailing support@faxback.com. Tell FaxBack to point the device to us (OIT). Once this is complete, the device will be provisioned to us automatically upon a factory reset.

NOTE: Be advised that the baseline IP for the AudioCodes MP202B is 192.168.2.1

Please remember that using networks with a router set at 192.168.2.1 can cause DHCP conflicts. If this is the case, please set the device statically either locally or on another network before installing

Hook up the Fax ATA

1. Connect the Ethernet Connector labeled “WAN” to your network.
2. Connect the Telephone Port labeled PHONE 1 to the Fax Machine.
3. Connect the Power. There is no ON/OFF (I/O)

• There is no ON/OFF (I/O) switch to the Fax ATA that turns on as soon as you connect the power.
• The POWER LED is lit (green) and when initialization completes (~1 minute),
• The STATUS LED changes from red to green.

Power Light Representation

• No Lights: Make sure power is connected
• Red Status Light: If the Status light remains solid red for longer than 5 minutes, contact our Support team
• Flashing Green Lights: If multiple green lights are flashing on the Fax ATA, it is downloading a firmware update or getting it's provisioning settings. DO NOT remove or disconnect power from the device at this time.
• WAN Status and Power lights are all green / 3 green lights: Normal Idle Status
• Multiple Red Lights / Mixed Green / Red Lights: The Fax ATA is rebooting. This typically takes about 60 seconds before going back to solid green.