Fax Result Codes
Written by Marissa Orsini
Updated at April 25th, 2023
Table of Contents
Scope
This document explains how to access error codes and fax result codes from the mFax portal and their definitions.
Requirements:
Login credentials to mFax Portal
Access Error Codes
- Go to History
- Select the ellipses menu and go to Info for a specific call
- The Fax Result Code will indicate the fax's final status upon failure.
Fax Result Codes
| Result Code | Meaning |
| 1000 | Fax Pending |
| 4000 | Fax Failed |
| 5000 | Fax Resource Issue |
| 5100 | Fax Request Blocked |
| 5200 | Fax Rendering Issue |
| 6000 | Fax Connect Failed |
| 6100 | Fax Number busy |
| 6200 | Fax Machine not answering |
| 6300 | Fax Detection Failed |
| 6400 | Fax pickup failed |
| 6500 | Fax Detection Failed |
| 6600 | Fax detection timeout |
| 6800 | Fax Negotiation Failed |
| 7000 | Fax Training Failed |
| 8000 | Fax Transmit Failed |
| 9000 | Fax Failed |