v4.0.0 - January 10, 2026

New Features

• Major Infrastructure Upgrade: We have migrated Manager Portal Pro to a modern containerized infrastructure, delivering improved reliability, scalability, and performance. This foundational upgrade enables faster deployments and enhanced monitoring capabilities.
• Added a System Diagnostics panel within the Management area, providing administrators with real-time visibility into system health, connectivity status, and integration test capabilities directly within Manager Portal Pro.
• Introduced enhanced monitoring and observability features, enabling better visibility into application performance and faster issue resolution by our support team.

Improvements

• Upgraded the underlying platform to improve long-term stability and security, ensuring Manager Portal Pro remains performant and secure.
• Enhanced the deployment pipeline with improved automation, enabling more frequent and reliable updates to Manager Portal Pro.
• Improved the 'URL Call Pop' integration with enhanced field dropdown functionality and better subscription management to prevent duplicate configurations.
• Optimized webhook processing with improved caching and performance enhancements for faster real-time notifications.
• Enhanced database connection management for improved reliability during high-traffic periods.

Bug Fixes

• Addressed an issue with campaign linking that was preventing proper error reporting in certain scenarios.
• Addressed an issue where brand notification emails could fail when notification email addresses were not configured.
• Addressed an issue with integration data retrieval that could return incorrect data formats in certain scenarios.

v3.11.0 - November 25, 2025

Improvements

• Completely overhauled database connection management with consolidated connection pooling, resulting in significantly improved reliability and performance during high-traffic periods.
• Enhanced the CloudAI billing integration with improved data collection logic for more accurate and reliable billing data.
• Added configurable connection limits to better support varying deployment environments and usage patterns.

Bug Fixes

• Addressed an issue that could cause database connection timeouts during periods of high concurrent usage.
• Addressed an issue with analytics endpoints that was causing unnecessary authorization overhead.

v3.10.2 - October 15, 2025

New Features

• Added billing support for Sentiment Analysis and Transcription usage, enabling accurate tracking and reporting of these CloudAI features within the billing system.

Improvements

• Optimized API performance by parallelizing operations and refactoring data processing, resulting in faster response times across Management reports and integrations.

Bug Fixes

• Addressed database connection issues that could occur during billing data collection.

v3.10.1 - September 26, 2025

Improvements

• Enhanced API security with improved authentication mechanisms across all API routes, including optimized token caching for better performance.
• Upgraded scheduled task authentication to use OAuth, improving security and reliability of automated processes.
• Addressed critical security vulnerabilities in the backend API to ensure continued protection of customer data.

Bug Fixes

• Addressed an issue where territory counts could display incorrectly when domain configurations were out of sync.

v3.10.0 - June 25, 2025

New Features

• Introduced the Audit Log feature, providing administrators with comprehensive visibility into user actions and system changes. This powerful new capability supports compliance requirements and helps track important activities within Manager Portal Pro.
• Added Integration Usage Tracking, enabling better visibility into how integrations are being utilized across your organization.

Improvements

• Enhanced analytics data retrieval to ensure accurate data display across all deployment configurations.

v3.9.4 - March 26, 2025

Improvements

• Added automatic retry logic with improved error handling for external API calls, ensuring more reliable data synchronization even when temporary connectivity issues occur.
• Enhanced error notification system with updated contact information for faster issue resolution.

Bug Fixes

• Addressed a security issue in the audit log data handling to ensure proper query formatting.
• Addressed an issue where territory SMS number queries were not returning complete results.

v3.9.3 - January 29, 2025

New Features

• Added rate limiting for Campaign Registry API operations, ensuring reliable performance and preventing service disruptions during high-volume operations.
• Added file upload processing capabilities for improved data import workflows.
• Added Reseller ID field to campaign management, enabling better tracking and organization of campaigns by reseller.

Improvements

• Enhanced query handling to properly support special characters in campaign decline reasons.
• Improved Campaign Registry integration to retrieve decline reasons directly from the source system for more accurate status reporting.

Bug Fixes

• Addressed an issue with expired campaigns that could cause errors during status checks.
• Addressed an issue with billing data collection that could fail when receiving unexpected API responses.
• Addressed an issue with conference bridge functionality.
• Addressed compatibility issues with external system API responses.

v3.9.2 - November 20, 2024

New Features

• Introduced Global One-Time Password (OTP) Notifications, allowing administrators to send secure one-time password notifications directly to brand contacts from the Campaign Registry integration. This feature streamlines the verification process and improves security for brand management workflows.

Improvements

• Significantly enhanced the performance of Integration data loading by implementing asynchronous data retrieval, reducing page load times and improving overall responsiveness when viewing integration configurations.
• Updated contact email configuration in notification templates to use a centralized, configurable email address for improved consistency.

Bug Fixes

• Addressed an issue that was preventing Resellers from querying SMS numbers when using certain API filters.
• Addressed an issue that was causing the TCR Brand registration form to not select a type by default, which could result in incomplete submissions.

v3.9.1 - October 18, 2024

New Features

• Enhanced the Missed Call Notification integration to automatically create the required subscription when the feature is enabled on a DID. This eliminates the need for manual subscription setup and ensures notifications work immediately upon activation.

Improvements

• Improved phone number matching logic in the Missed Call Notification integration to correctly handle both 10-digit and 11-digit number formats, ensuring more reliable notification delivery.

Bug Fixes

• Addressed an issue where called number validation was not correctly handling variable-length phone numbers.

v3.9.0 - August 30, 2024

New Features

• Added a new PBX High Watermark Report to the Management Reports suite. This report provides visibility into peak usage metrics across domains, with territory tracking and enhanced export capabilities to help with capacity planning and usage analysis.
• Introduced the FOC Tester tool (Super Users only), enabling network port connectivity testing directly within Manager Portal Pro. This diagnostic tool helps verify Firm Order Commitment (FOC) configurations and troubleshoot connectivity issues.

Improvements

• Updated the Campaign Registry integration to automatically recheck previously declined campaigns with carriers. This ensures that campaign statuses remain accurate and any status changes are reflected promptly in Manager Portal Pro.

v3.8.2 - December 11, 2023

Improvements

• Enhanced the SMS Number carrier detection functionality with improved tenant identification logic, ensuring more reliable carrier information retrieval across different deployment configurations.
• Optimized the 'getSmsnumber' function for improved performance and reliability when retrieving SMS number details.

v3.8.1 - October 16, 2023

Improvements

• Migrated all reporting endpoints to a modernized architecture following current best practices. This foundational improvement enhances code maintainability and lays the groundwork for future performance optimizations.
• Added caching mechanisms to the 'WLP Billing' and 'Billable Delta' reports, resulting in significantly faster data retrieval for these commonly-used reports.

Bug Fixes

• Addressed an issue with the 'hasOwn' function that was causing intermittent errors in certain reporting scenarios.
• Addressed data validation issues in reports endpoints by replacing IP address validations with more reliable FQDN validations.

v3.8.0 - July 26, 2023

New Features

• We are very excited to introduce Redis, a powerful addition to our application that enhances performance and data management capabilities. With its robust 'in-memory data structure store' feature, users can expect an improved overall performance and user experience while using various features in Manager Portal Pro.
• Our latest update also includes the migration to the current version of the database backend, complemented by the integration of Redis. This combination will significantly enhance reliability, performance, and security within the application. Users can look forward to a more seamless and efficient experience as a result of these improvements.

Improvements

• Following on from the improved database connection logic introduced in v3.7.5, we have updated the existing 'PBX Feature Count' and the 'UC Integrator' reports to utilize it.

v3.7.7 - June 28, 2023

Bug Fixes

• Addressed an issue that was preventing the 'PBX Feature Counts' report from loading correctly when viewing a single domain.
• Addressed an issue that would cause the transfer function within 'Attendant Console' to become unavailable, due to CSS conflicts.

v3.7.6 - June 7, 2023

Improvements

• Completely reworked the back-end code supporting both the Integration and Management (Reports) modals, to ensure seamless operation, optimal performance and to lay the foundations for improved future development. Stay tuned for upcoming versions that will bring quality of life improvements, designed specifically to enhance your user experience in Manager Portal Pro!

Bug Fixes

• Addressed an issue that was preventing Reseller's from being able to edit SMS Number details.
• Addressed an issue that was preventing TCR Campaigns from showing accurate statuses.
• Addressed an issue that was preventing the 'Carrier Terms Preview' screen from loading when editing a TCR Campaign.

v3.7.5 - May 18, 2023

New Features

• Added a loader to the SMS Modal for a cleaner user experience while the API fetches required data for the fields.

Improvements

• Optimized the 'Productivity Report' by leveraging a newly implemented more efficient database connection logic, allowing for quicker data access and improved overall performance. (Note: The remaining Management reports will be migrated to this new database connection over the course of the upcoming weeks).

Bug Fixes

• Updated the list of available options in the TCR Brand registration form to include all US States.
• Addressed an issue that would cause the TCR Brand registration form to unexpectedly close (without saving changes), when navigating between pages of the form.
• Addressed an issue that was hindering the visibility of changes made by a Reseller account within their own account.
• Addressed a UI issue that was preventing dropdown options from being displayed as expected in a modal.

v3.7.4 - May 10, 2023

New Features

• Added a 'Configuration' tab to the TCR Integration for Super Users, so that they can manage integration settings in MPP.
• Added logic to existing Brand/Campaign for deletion. When a Brand is deleted from TCR the respective Brands (and Campaigns) will now also be deleted from Manager Portal Pro.

Bug Fixes

• Addressed an issue that was preventing the creation of Sole Proprietor Brands.

v3.7.3 - April 26, 2023

New Features

• The existing 'API profiling' feature has been extended to monitor all 'The Campaign Registry (TCR)' integration functions to further monitor integration performance and efficiency.
• To comply with TCR regulations for Sole Proprietors, added logic to the TCR integration, to prevent Brands registered as a 'Sole Proprietor' (Business Type) from being able to register multiple campaigns to a single Brand, and multiple SMS Numbers to a single Campaign.
• Re-introduced URL Call Popup functionality to Manager Portal Pro.

Bug Fixes

• Addressed an issue that was causing certain tables in the TCR integration from appearing as expected.
• Fixed an API call that was causing Brand update verification to not update data in the Manager Portal, and therefore show incorrect statuses, after Brand registration.
• Fixed the logic in the Brand Edit form, to prevent the changing of a Brand's EIN & EIN Issuing Country, if the Brand had a registered campaign.
• Addressed a UI issue that was preventing the user from setting the correct 'Alternative Business Type' on the TCR Brand Registration form.
• Fixed multiple data validation field issues in the TCR Campaign registration form.
• Addressed an issue that would prevent URL Call Popups from working as expected, when in 'Silent' mode, if the 'callNumber' or 'callNumberFull' property was used in a custom webhook URL.
• Added additional logic to the EIN Number field to allow for EIN numbers issued in Canada.

v3.7.2 - April 12, 2023

New Features

• Added an option to show/hide inactive records in the 'Campaign Registry' integration, to help improve the user experience when managing brands and campaigns.
• Added a 'BrandID' column to simplify the identification of records. This is useful for when a single domain has multiple brands associated to them.
• Added the ability to add custom words and messages for 'Opt-In, Opt-out and Help' subscriber options, when managing a campaign.

Improvements

• Improved the user experience of the 'Search Domain' feature. Resellers and Super Users can now find their desired match by using any part of the 'domain name' in the search field. Additionally, you can also use standard keyboard navigation (Up/Down/Enter keys) to select your desired result.

Bug Fixes

• Addressed an issue that was preventing 'Reseller' and 'Office Manager' users from seeing the 'Brand' and 'Campaign' tabs in the Campaign Registry integration.
• Addressed an issue that was preventing SMS Numbers edits, if the 'Treatment' field was changed from/to Call Queue.
• Corrected terminology, from 'Expired' for brands when they are in an 'Inactive' state.

v3.7.1 - March 28, 2023

New Features

• Added a 2-way sync between 'The Campaign Registry' and 'MPP' for brand and campaign information.

Improvements

• Improved the Campaign selection process by removing inactive campaigns from the 'Campaign' field, in the SMS Number modal.
• Restricted the ability to remove the 'Super Users' class when managing integration permissions.

Bug Fixes

• Addressed an issue that was preventing edits made in the SMS Number modal from being saved.
• Addressed an issue that would present an error when scheduling the deletion of a TCR Campaign.
• Addressed a UI issue that was preventing dropdown options from being displayed as expected in a modal.
• Corrected an API issue that was making extra 'undefined calls' when not required while using the Wake Up Call Notification integration.
• Made logic adjustments in the 'IntegrationController' as some functions were writing 'false-positive' errors, in the logs.
• Addressed an issue that was causing columns on the SMS Numbers grid to change position.

v3.7.0 - March 9, 2023

New Features

• Campaign Registry Integration! Our integration with The Campaign Registry is designed to help you streamline your workflow, making it easy to view, manage, and track all of your campaigns in a single location.

Bug Fixes

• Addressed an issue that was preventing the SMS Number Modal from loading when selecting an SMS Number.
• Addressed an issue that was preventing the correct Carrier from being displayed in the SMS Number modal.

v3.6.2 - February 1, 2023

Improvements

• Updated API call/methods used in MPP to maintain a working integration with 'The Campaign Registry' due to recent breaking changes & deprecations in their APIs.
• Enhanced error handling to provide better visibility and more actionable information to help resolve issues more efficiently.

Bug Fixes

• Improved API performance thanks to an enhancement that addresses repetitive calls following an initial unauthorized response.

v3.6.1 - January 18, 2023

Improvements

• 'API profiling' has been added to the system to identify and address ongoing performance bottlenecks.
• The 'White-Label Partner' (WLP) billing report has been enhanced with the addition of clickable customer names for quick access to their domain page.

Bug Fixes

• Updated the 'Manager Portal' Release Notes footer link, to navigate to the correct documentation page.
• Limited the availability of the 'Data Limit' field from the 'Bulk Edit' option on the Users tab to 'Super Users' only.
• Addressed an issue that was preventing the 'PBX Feature Counts' report from loading correctly when viewing a single domain.

v3.6.0 - December 15, 2022

New Features

• Added integration to Salesforce Products and Accounts.
• Added billing data collection from Teammate.

v3.5.4 - December 1, 2022

New Features

• Introduced a User analytics tool to help drive user & product experience improvements within Manager Portal Pro.

v3.5.3 - October 26, 2022

Bug Fixes

• Addressed an issue that was preventing Integration 'Visibility' configurations from being honored.

v3.5.2 - October 19, 2022

New Features

• Implemented Release Notes for current and future Manager Portal Pro updates.

Improvements

• Added pagination and optimized sorting and filtering, for better usability of Management data reports.
• Improved the usability of the 'Missed Call Notification' integration for both editing a configuration, and when a notification cannot be associated with a user.

Bug Fixes

• Addressed an issue that was causing inconsistent load times of the 'Integrations' panel.
• Addressed a data validation issue that was preventing DID numbers from being deleted.
• Addressed an issue that was preventing Call Center Agents to configure their own 'Wake Up Calls' and 'Missed Called Notifications' integration settings.