Whitelisting an IP Address on RPS
Written by Marissa Orsini
Updated at August 28th, 2024
Table of Contents
Scope:
This document will explain how to whitelist the IP address on RPS to prevent it from being blocked due to Yealink's new service policy. To unblock and whitelist a blocked device, visit this doc: Unblocking a Device on RPS
Requirements:
- Client Public IP address
(Find how to get it here: Checking Your Public IP Address) - Access to RPS
Whitelisting the IP Address
- Log in to https://dm.yealink.com/
NOTE: You may be prompted to accept the new service policy. Please do so.
- On the left go to System Settings > IP Whitelist
- Select Add IP
- Enter the client's public IP address and click Save
- The IP address will be added with your user as the operator
