• Home
  • Hosted Voice
  • Users

Managing Sites in the Manager Portal

Written by Marissa Orsini

Updated at December 2nd, 2025

Contact Us

  • The Essentials
    FAQs Forms OIT Learning Academy
  • Announcements
    Carrier Events mFax Events Platform Events Release Notes
  • Billing Administration
    Datagate OneBill
  • Faxing
    mFax - Analog mFax - Digital Native Fax
  • Hardware & Software
    Manual Configuration Provisioning NDP Axis Cisco Fanvil Grandstream Polycom Snom Yealink Mobile Applications Desktop Applications Mobile-X SNAPbuilder TeamMate Connector UC Integrator Wildix
  • Hosted Voice
    Auto Attendants Branding Call Queues Call Routing CDRs Conferencing E-911 Features Fraud Integrations Inventory / Phone Numbers Local & Toll Free Porting Onboarding Recommendations SNAP.HD SIP Trunking SMS / MMS Users Voicemail Caller ID
  • Troubleshooting
    VoIPmonitor Firewalls PBX
  • Ray's Stuff
+ More

Table of Contents

Scope Requirements Creating Sites Removing Sites

Scope

Intended Audience: All Users

This article will show you how to configure site defaults.

 

Requirements

  • Access to Manager Portal
 

Creating Sites

  1. Login to the PBX portal and navigate to the domain you are trying to edit.
  2. Once Logged in navigate to the Users tab and click on Sites.
  3. Now here click on Add Site. 
  4. This will prompt you to add and configure the new site
    .
  5. Edit the site settings to reflect that of the location.
  6. Once done click on the Add Site button to add the site to the domain.
  7. Now you will be able to assign users, call queues, etc to the new site.

Removing Sites

  1. Login to the PBX portal and navigate to the domain you are trying to edit.
  2. Once Logged in navigate to the Users tab and click on Sites.
  3. Once inside the Sites tab, find the Site that you to remove.
  4. In this case, we want to remove "testest" site. Just make sure that you remove the said site first from the users that has this site.
  5. Once removed, you should not be able to see this site again in the drop-down menu when adding sites.
defaults set site config

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Register E911 from Manager Portal
  • Barge, Listen In, and Whisper
  • Call Recording

Knowledge Base Software powered by Helpjuice

Expand