SNAPmobile Version 4.0 iOS Release Notes
Table of Contents
Scope
Intended Audience: All Users
This article outlines the release notes for version 4.0 of the SNAPmobile iOS app. Branded apps have already been pushed out to all applicable partners. You may follow these instructions to publish them or contact support for assistance.
New Features
4.0.0
- Added support for future timeframe changes in v44
4.0.3
- Updated voice SDK for improved call quality and performance.
Improvements
4.0.0
- Updated the login flow
- Added logic for better handling of hiding voicemail forwarding
- SMS numbers can support “+” character
- Added 988 as a default emergency number to route calls via the native mobile dialer.
- Removed the “User Mobile Data” setting, this now defers to the OS for management to behave like other applications. Wifi must be disabled to force mobile data path
- Updated voice SDK to the latest version
- Corrected an issue with accounts logged in via Microsoft SSO. If the application was left idle for a long period, inbound calls would not connect.
- Made improvements with calling using Siri.
4.0.1
- Added branded logo back to the login screen.
4.0.3
- Enhanced handling of Microsoft SSO to address inbound call connection issues after idle periods.
4.1.0
- Made improvements to the way the app handles incoming calls.
Bug Fixes
4.0.0
- Fixed a bug concerning calls not working with IPv6
- Fixed a bug where a missed call notification was not shown if the caller hung up before reaching voicemail.
- Fixed a bug where sending large images resulted in a “Tap to Retry” error message even when the image was successfully sent.
- Fixed an issue where the app would crash when selecting an SMS number to start a new conversation.
- Fixed an issue where the phone contacts were not showing the contact’s name on the Chat tab.
- Fixed a bug where iOS contacts were not shown when searching in a “start a new conversation” view.
- Fixed a bug when attempting to transfer a call while another call was on hold. Previously, transfers in this scenario would not work.
- Fixed a bug resulting in failure when sending an MMS as the first message in a new conversation.
4.0.1
- Fixed a bug where the user could not end an invalid call.
4.0.3
- Fixed a bug where naming/renaming a group chat was not being applied on the Chat
list. - Fixed a bug where contacts were not populating after logging out and logging back in
- Fixed a bug where phone number formatting was being applied to user extension
numbers.
4.1.0
- Corrected a bug concerning Bluetooth audio. When picking up inbound calls while connected to a Bluetooth device, audio was transmitted to the earpiece instead of via Bluetooth.
- Fixed an intermittent crash when chat is disabled, and the app receives a message while backgrounded.
4.1.1
- Fixed an intermittent crash when receiving incoming calls.
4.1.3
- Fixed a bug where Caller ID was not visible for a Call Park retrieved by a different user.
- Fixed a bug where Caller ID was incorrect after receiving an assisted transfer call.
- Intentionally removed the “switch to another device” option on iPad/Tablet devices, as this doesn’t currently function as intended. May reintroduce in future versions if reliable.
- Fixed a bug with Call History where outbound calls were showing empty names.
- Fixed an issue with incoming caller ID display.
- Fixed an issue causing contact sorting problems when sorting by last names.
- Fixed an issue related to answering Restricted/Anonymous calls.
4.1.2
- Corrected an issue where using speakerphone could cause echo feedback for other participants on the call.
- Fixed a Call History bug where, if the "From Name" was missing, the dialed number appeared instead of the correct number.
- Corrected an issue with Music on Hold during conferencing—when a mobile user placed the call on hold, hold music played for all participants.
- Corrected an issue where tapping the switch phone button would ring all devices at once.
- Fixed a bug in chat where the same contact or number could be added multiple times when selecting “Add Participants” in an existing chat.
- Fixed a bug where the "Add Call" button wouldn’t function after placing a call on hold.
- Fixed a crash that occurred when tapping and dismissing the "More" button during a call.
- Fixed an issue causing incorrect timestamps for SMS messages.
- Fixed an issue where the app could get stuck in a connecting state due to duplicate push notifications from the server.