Table of Contents
Scope
Intended Audience: White Label Partners
This doc will show you the necessary steps to submit a project port
Requirements
- Complete the Project Port Template excel sheet
- CSR / Invoice
- Minimum of 3 weeks for requested FOC date
- Minimum of 100 Telephone Numbers (TNs) per losing carrier SPID/underlying carrier
- Submit a request to the porting department
Validate Number Eligibility
- Complete and fill out the Project Port template sheet in Partner Central.
Project Port Template Columns
- Account Name
- Business Name on the Invoice/CSR
- Billing Telephone Number (BTN)
- New Billing Telephone Number (NBTN) or Disconnect Remaining Lines
- Partial - Provide a number not porting
- Full - select Disconnect remaining lines
- Business/Customer Name
- Client who submitted the request
- Service Address Line 1
- Street address
- Service Address Line 2
- Unit/Suite/Bldg/Floor number
- Service City
- City Name
- Service State Code
- State abbreviation
- Service Zip (optional plus four)
- 5 digit zip
- Telephone Number
- DID porting
- Requested Order FOC Date
- 3 Week minimum to port
- Pin Number
- Port out PIN for the losing carrier
- Account Number
- LOA Authorizing Person's Name
- Authorized person on the account
- LOA Date
- Date in which the project port was sent to ports@oit.co
- Enable SMS/MMS YES or NO?
- Less than a cumulative 250,000 minutes
of use per month?- Yes if under / No if over
- Subaccount/Location
- NA - OIT use
- Include the Invoice or CSR for the account
- Send the template and invoice/CSR to ports@oit.co
Number Eligibility Review
- We will review the request and will provide an approval response within 72 hours
- Once approved, you will be provided an update of the DIDs porting
Note: There may be more than one porting case