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Domain Creation Best Practices

Written by Mira Beltre

Updated at August 21st, 2025

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Table of Contents

Scope Requirements Port Your DIDs Create Domain Create Emergency Address & Endpoint Create Users & Configure Answering Rules Create Timeframes Create Auto Attendants, Conferences, Call Parks, Call Queues Upload Music On Hold (Optional) Create Native Fax Account (Optional) Create Call Routing Manage Your Client in OneBill or DataGate:

Scope

Intended Audience: White Label Partners

The following article will cover the best practices for creating a domain.

 

Requirements

  • Access to White Label Partner branded portal
  • Access to OneBill/Datagate

Note: Please ensure you are creating extensions that are allowed within the Extension Numbering and Reserved Space article.

 

Port Your DIDs

  • Porting Checklist
  • Request a New DID
  • Port In Your Existing Numbers

Create Domain

  • Create a Domain

Create Emergency Address & Endpoint

  • Create an Emergency Address
  • Create an Emergency Endpoint

Create Users & Configure Answering Rules

  • Create a User
  • Import Users
  • User Scope Overview
  • Answering Rules

Create Timeframes

  • Create Time Frames

Create Auto Attendants, Conferences, Call Parks, Call Queues

  • Create an Auto Attendant
  • Auto Attendant Tips and Tricks
  • Configure an Audio Conference Bridge
  • Static & Dynamic Call Parking
  • Create a Call Queue
  • Add Agents to a Call Queue

Upload Music On Hold (Optional)

  • Music On Hold

Create Native Fax Account (Optional)

  • Add Native Fax Account

Create Call Routing

  • Call Routing Best Practices
  • Configure Time of Day Routing

Manage Your Client in OneBill or DataGate:

  • OneBill: Create a Lead
  • OneBill: Create a Quote
  • OneBill: Quote to Customer Process
  • OneBill FAQs
  • Datagate: Set Up Customer End Portal
  • Datagate FAQs
  • Datagate: How to Add and Edit Customers
  • Datagate: Generate Invoices for the Month

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