CloudieConnect v5.12 Release Notes
Table of Contents
Scope
Intended Audience: All Users
These release notes detail the changes made in CloudieConnect 5.11.2 through 5.12.1
v5.11.2
New Features:
- Add Picture-in-Picture (PIP) support for video calls.
- Add hyperlink functionality to email IDs in chats, allowing users to tap and directly open their default mail app to send mails.
- Automatic bitrate adjustment during calls to optimize audio quality.
- Add hyperlinks to email IDs in Contacts for easy access.
Improvements:
- User should be redirected to the previous screen instead of exiting the application.
- Option for disabling auto-correction and auto-completion in the search bar.
- Enable profile-wise priority search for contacts
- Trigger automatic logout upon receiving a response API indicating a user token change.
- Auto-convert numbers to E.164 format for outgoing SMS and calls initiated from the app
- Improve Enterprise Contacts with a new design and expose API for contacts management to reduce app-to-server calls.
Bug Fixes:
- Fix profile still visible in app after removing it from Enterprise contact or by manual refresh.
- Fix contact deletion issue from ‘View Contact Information’ screen in Recent tab.
- Fix default status text not showing in Presence status screen.
- Fix missing network status indication for audio/video calls.
- Fix incorrect label and missing status text displayed in contact list.
- Fix GMT and IST time both displaying in entries in chat list.
- Fix incorrect screen shown on login with OTP.
- Add support of special characters in filenames used in chat attachments.
- Fix delay in updating chat presence status when switching between DND and Online.
- Fix automatic login triggered by swiping left to right after sending a message and logging out.
- Fix non-blinking cursor in Email field under “Login with OTP” section.
- Fix dial pad theme not changing correctly between dark mode and light mode.
- Fix screen not waking up for incoming call when app is in the background and only a notification is shown.
- Fix incoming call not received at callee side when app is killed or in kill lock state.
- Fix issue where keypad cannot be reopened after hiding it.
- Fix digits not shifting correctly on iOS dial pad when entering new digits.
- Fix multiple captions displaying for all images instead of only the first one.
- Fix ability to dial emergency number using video call button on ios.
- Fix app crash while scrolling group chat messages.
- Fix inability to insert digits between existing ones on the dial pad.
- Fix issue where call continues even after user logs out or kills the app.
- Fix “Video not found” message displayed in video background after sending video.
- Fix app crash after tapping Download when “No video/image found” is displayed.
- Fix two toast messages displayed at once (“Download failed” & “Download please wait”) on group participant side.
- Fix the selection not clearing when navigating to a different screen.
- Fix chat attachments (image, video, document, audio) appearing in device Downloads folder if it’s already downloaded.
- Resolve small text input area in the message detail screen to expand dynamically with multiple lines of input.
- Fix issue where tapping the send button for video uploads shows both the cross (cancel) icon and the download icon simultaneously.
- Fix %23 displaying in recent history when dialing numbers with # symbol.
- Fix incoming call screen showing “Failed to connect” after some time.
- Fix missed call notification triggered when manually turning ON account toggle.
- Fix issue with deactivating the account from the side menu.
- Fix app crash on refreshing Enterprise contacts after deleting a contact from the web portal.
- Resolve duplicate record generation in CDR.
- Address issue where tapping a push notification does not open the related message thread.
- Fix SMS badge indicator not updating for new messages.
- Fix call waiting issue on iOS.
- Fix SMS Caller ID dropdown disappearing after entering a valid number.
- Handle redirection issue from View Participant screen to Add Participant or Contact Listing screen.
- Address chat extension and message number both being selected when choosing contact and searching chat extension.
- Correct inability to delete contacts from the View Contact Information screen in Recent tab.
- Fix issue where new contacts added to the portal are not appearing in the app.
- Resolve missing voicemail badge indicator for unread voicemails.
- Correct 24-hour time format display issue in SMS/chat screens.
- Address missing call recordings for outbound calls in call history.
- Fix multiple instances of same call recording being displayed.
- Correct timestamp for new messages showing +6 hours.
- Address user display name shown as a number in the chat list.
- Fix keypad digits not displaying properly and requires manual scrolling.
- Resolve no audio on inbound calls while using Wi-Fi.
- Correct clear button behavior in keypad module.
- Handle issue where edited private contact is removed from the Favorites tab.
- Fix contact updates not syncing in the Favorites tab from Enterprise Contacts.
- Address missing attachment icon in chat module.
- Resolved voicemail push notifications not received on receiver side.
- Fix app getting stuck when calling voicemail.
- Correct redirection to keypad after tapping back from the voicemail screen.
- Handle issues with receiving SMS and attachment messages.
- Resolve ‘Network request failed’ pop-up showing after logout.
- Fixed double call issues.
- Correct missing voicemail notification when call is sent to voicemail.
- Remove less important permissions from mobile apps.
- Handle high user-perceived crash rate on Android.
- Resolved Forgot Password redirection issue in Sandbox environment.
- Fix silent audio takeover when accessing voicemail.
- Address account enabling automatically after being turned off.
- Fix the inability to send or attach Word documents in chat.
- Fix random app logout due to expired token message.
- Increase clarity in voicemail messages.
- Resolve app getting stuck on loading screen after entering OTP.
- Update date format display throughout the app.
- Fix audio/video button icon not displaying when long contact numbers are added in private contact details.
- Fix contacts disappearing in Private and Shared tab after manual refresh.
- Address app crash when selecting at least three contacts from the “TO” field.
- Correct issues in Forgot Password flow (Sandbox environment).
- Fix music on hold not playing during video calls when put on hold.
- Handle deleted profile picture reappearing in the app.
- Add support for special characters in filenames.
- Fix missing encryption for sensitive information.
- Fix issue where changing chat presence status clears vCard XML data.
- Fix automatic login triggered by swiping after sending a message and logging out.
- Fix the error message shown when sending attachments from File Manager via the app.
- Resolved app crash when scrolling chat messages in group chat [Device specific].
- Fix search results not disappearing after clearing search text when switching modules.
- Fix suggested contacts showing all categories instead of only the searched contact string.
- Fix issue preventing user from re-registering from the side menu.
- Fix issue where enterprise contacts do not load after updating configurations and reopening the app when enterprise_phonebook_status is changed from Disable to Enable.
- Fix missing username on the keypad screen after login.
- Fix on-call notification remaining in the tray even after the caller hangs up.
- Fix iOS callee not receiving incoming calls while Android caller sees "480 Temporary Unavailable."
- Fix self-view not displaying during video calls.
- Fix app logging out automatically without any warning or notice.
- Fix pausing of background audio until the app remains open.
- Fix app randomly switching to inactive mode.
- Fix missing push notifications and badge count update for voicemail.
- Fix back arrow in voicemail screen not redirecting to keypad module after opening via push notification.
- Fix Go Back option visible incorrectly in Voicemail screen.
- Fix lag when dialing numbers from the softphone.
- Fix issue where the Android app disconnects by itself.
- Fix issue where incoming audio/video calls are not received on the callee side when the app is in a killed or locked state.
- Fix issue where removing all participants from a group chat displays "Unknown" text in the conversation list.
- Fix re-registration required for incoming calls on every 2nd call at callee side.
- Fix app crashes when selecting contacts in the contact listing screen.
- Fix status resetting to "Available" after selecting "Do Not Disturb" and reopening the app.
- Fix missing Play button in Visual Voicemail.
- Fix random string displayed before extension number on incoming call at callee side
- Fix profile picture reappearing after deletion in the app.
- Fix MMS messages duplicating and appearing out of order.
- Resolve issue where attachment is not sent and error message is displayed when user send any attachment from File manager in Android app.
- Fix "Network request Failed" message getting displayed while killing and reopening app.
- Resolve app crash issue when Recents screen is refreshed twice.
- Resolve app crash issue when Recents screen is refreshed once and Contact module is accessed.
- Fix random occurrence of user not able to log out and stuck on Logging out message.
- Rectify Mobile and Email radio button labels to display in user-selected language.
- Display Business and Other headings inside Enterprise contact detail screen.
- Handle error message displayed when sending attachments via File Manager.
- Display appropriate message when reopening the app after a kill state instead of showing “Network request Failed” toast.
- Fix app crash triggered by performing refresh after navigating from All Contacts to Recents.
- Address issue where the keypad remains visible and does not hide in the Contact Support module.
- Fix logout process getting stuck on "Logging out" message.
- Correct day label showing a particular day for all call logs in the Recents tab.
- Address issue where background music stops unexpectedly upon launching the app.
- Resolve error encountered when attempting to contact support.
- Update and standardize date formats across the app for better clarity.
- Handle missing visual indicator for call type when receiving a new video call during an ongoing call.
- Correct placement of recurring meetings that were appearing under incorrect dates in the listing screen.
- During an active video or audio call, the accept button for incoming video calls doesn't indicate the call type.
- Resolve iOS app disconnection issue when relaunching the application.
- Fix “Upload Failed” error triggered while submitting a report via the Contact Support option.
- Address error message displayed after login on Android devices.
- Fix UI/UX Issue.
v5.12.0
New Features:
- Add hyperlink functionality to email IDs in SMS for quick email access.
- Introduce support for Private and Team Contacts.
Improvements:
- Improve navigation flow for Messages/SMS.
- Handle profile updates in Enterprise Directory and User Module more efficiently.
- Resurrect Call Forwarding feature
- Sync BLF with XMPP presence across devices.
- Adjust Enterprise Directory sync to update the timestamp before completing the API call.
- Update VCard profile image handling from base64 to image URL.
- Consolidate missed calls and include support for "Call Answered Elsewhere."
- Display contact name from Device or Enterprise Phonebook in missed call and SMS/MMS notifications.
- Enable QRCodeV2 login including additional details like URL and tokens for smoother app authentication.
- Improvements in chat features.
- Ensure incoming call notifications appear as banner seamlessly during media streaming.
- Strengthen app security based on insights from vulnerability scans and log reports.
- Improve User Experience by redirecting users to the login screen when pressing back during the password reset process.
- Keep users on the same screen after ending an audio or video call, instead of redirecting them to the keypad.
- Display the app folder in the native gallery, showing downloaded images and videos from the app.
- Improve the audio/video call experience for smoother communication.
- Enable BLF functionality for Enterprise Phonebook Contacts by default.
- Ensure smooth profile updates in both the enterprise directory and user module.
Bug Fixes:
- Fix email logs not showing error when no account was configured in the native mail app.
- Fix missing extension and incorrect voicemail duration displaying on Voicemail detail screen.
- Fix issue preventing users from adding a new line in the ‘Enter Message’ area using the keyboard.
- Resolve token expiration logout when fetching new configuration screen after reopening the app.
- Fix Enterprise contact still appearing after profile removal and manual refresh.
- Address false missed call alerts when no actual missed call occurs.
- Fix call getting disconnected for both parties when HOLD is tapped during video calls.
- Resolve issue where “No Conversation Found” is shown and roster list is missing in chat.
- Resolve the user getting redirected to the Keypad screen when the user taps on the back arrow button from chat details screen after selecting contact from the roster list.
- Resolve unexpected logout issue without warning across iOS and Android platforms.
- Fix microphone permission prompt not appearing as expected.
- Resolve calling and permissions issues when using bluetooth.
- Fix contact name not displaying properly in notifications.
- Ensure deleted messages are not shown under the Messages section.
- Resolve app freezing issues when calling voicemail.
- Fix app disconnection on Android.
- Handle video call initiation and corresponding UI when camera permissions are disabled.
- Display call type indicator when receiving an incoming video/audio call during an ongoing call.
- Address missed incoming calls and redirection to voicemail every few minutes.
- Fix redirection of users to Greeting List screen after saving long voicemail recordings.
- Resolve issue with group chat behavior.
- Fix UI/UX Issues.
v5.12.1
New Features:
- Enable reply to SMS directly from push notifications for users.
- Synchronize BLF presence with XMPP presence in one-way flow
- Display missed call and SMS/MMS notifications with contact names from the device or enterprise phonebook.
Improvements:
- Enhance contact designs and expose the API for downloading contacts, along with reducing load by minimizing API calls from app to server.
- Improve Update Configuration Flow
- Improve sync of push subscription and call forwarding settings between the app and server for seamless configuration management.
- Consolidate missed call logs into a single database entry and support "Call Answered Elsewhere" status.
- Handle updates to profile data in both the enterprise directory and user module for accurate synchronization.
Bug Fixes:
- Fix inconsistent behavior between Android and iOS when the microphone is disabled and an incoming call is answered.
- Resolve issue where the Accept Video button appears in notifications even when video calling is turned off for the callee.
- Eliminate duplicate entries of SMS threads on the message list screen.
- Prevent video calls from being triggered when selecting audio call options during a VoIP interruption on Android.
- Restore self-view functionality after declining a video call during an ongoing VoIP interruption.
- Remove unintended display of regular user entries inside the Enterprise contact list.
- Fix contact name display on iOS so both the incoming call notification and call screen show consistent info.
- Enhance call forwarding behavior to work seamlessly when configured.
- Fixed missing/null text in local network permission notification.
- Correct header text from “Account Setting” to “Call Forwarding” on the call forwarding screen
- Fix 'No Answer' call forwarding not triggering when configured.
- Fix download log file issue for contact logs
- Fix Contact Support issues
- Resolve SMS sending issues from expected number
- Fix audio issues during calls.
- Fixed issue where users could hear dial tone and ring but experienced no audio during active calls.
- Fix incoming calls not received when DND toggle is enabled
- Adjust timestamp logic to display correct time for new messages.
- Prevent Bluetooth from disconnecting when dialing extension.
- Resolve login screen freeze after entering OTP from email.
- Display app to reflect proper date formats across all screens.
- Address speaker function inconsistency.
- Fix MMS message duplication issues.
- Ensure call type (Audio/Video) is indicated correctly when receiving a second call during an active session.
- Fix Incorrect background color appearing in Dark Theme for group member lists and shared media sections.
- Resolve issues with the contact support.
- Fix brief audio switch from speakerphone to handset during outbound calls.
- Allow users to zoom into MMS previews.
- Ensure saved MMS files will be stored properly in the device file system.
- Allow SMS and MMS messages to be sent directly from contact list.
- Improve conversation search behavior to return complete results.
- Fix contact list display issues.
- Fix crash issues while searching.
- Fix character rendering issue for received SMS containing special characters.
- Improve LDAP contact sync logic to ensure consistent behavior after enabling/disabling sync from portal.
- Fix inconsistent upload progress behavior on Contact Support screen.
- Fix call kit icon display issues on incoming call screen.
- Correct group management so re-added users are not automatically assigned as admins.
- Ensure music on hold plays correctly, and two-way audio is resumed after unhold.
- Resolve OTP delivery issue to ensure valid email addresses receive codes consistently.
- Resolve full attended transfer issues on the callee side.
- Ensure conference call merges participants correctly without leaving first caller on hold.
- Enable blind transfer to function properly from both caller and callee sides.
- Fix video call stability so the stream does not drop after unhold is performed by callee.
- Fix disappearing Cross and OK icons when tapping email field in Edit/Add Contact screen on Android.
- Fix incorrect display of cross icon on New Message screen when opening chat from recent tab with no history.
- Fix discrepancy between call duration and recording duration in recent call tab.
- Fix visibility and clickability issues in Privacy Policy link.
- Ensure video call screen displays correctly when the callee answers using the Accept button.
- Fix Android push notifications for missed calls to show caller name/number instead of “undefined”.
- Correct translations in Dutch language.
- Display proper number or contact name when using dialing prefixes.
- Fix missed call push notification showing 'undefined: undefined' instead of the caller info.
- Ensure proper synchronization of favourite contacts across devices.