CloudieConnect Features
Table of Contents
Welcome to CloudieConnect
Intended Audience: All Users
Your mobile command center for business communication. CloudieConnect puts the full power of OITVOIP’s Unified Communications platform directly on your mobile device. Whether you're answering calls on the go, sending business texts, or accessing voicemails, CloudieConnect keeps you connected, efficient, and in control—anytime, anywhere.
New to CloudieConnect? Start here with the full Getting Started Guide
Login & Access
Secure and flexible entry, no matter your workflow.
- Login with your Manager Portal Username & Password
- Use Single Sign-On (SSO) with Google or Microsoft
- Seamless SIP Registration for VoIP functionality
Presence, DND & User Status
See who's available—and control your own availability.
- BLF (Busy Lamp Field): Monitor real-time status of key contacts
- Do Not Disturb (DND): Silence calls and notifications with a single tap
Messaging & SMS
Fast, powerful business texting—your way.
- One-on-One Chats and SMS
- Group SMS
- Create Groups
- View/Add/Remove Participants
- Multiple SMS IDs: Choose which number to send messages from
- Share Images & Videos in conversations
Advanced Call Features
Take, transfer, and manage calls—just like at your desk.
- High-Quality Audio Calls
- Hold & Resume Calls
- Blind Transfers and Attended Transfers
- Conference Calling: Connect multiple parties with ease
- Call Using Native Mobile Application if preferred
Call History & Recordings
Track every conversation and never lose important details.
- View full Call History
- Access Call Recordings, organized by contact
Full-Spectrum Contact Management
All your contacts, smartly organized in one app.
- Favorites
- Enterprise Phonebook
- Native Mobile Contacts
- Private Contacts
- Shared Contacts
- Add/Edit Contacts in every category
Voicemail, Upgraded
Modern voicemail tools that let you act, not just listen.
- Access New, Saved, and Trashed voicemails
- Play, Save, Forward, Delete voicemails
- Manage Voicemail Greetings: Add, Delete, or Play
Smart Call Handling
Customizable rules that match your business needs.
- Answering Rules
- When unanswered
- When online
- Simultaneous ring on multiple devices
Sync & Style for You
Customize your look, feel, and functionality.
- Light and Dark Modes
- Update Configuration anytime
- Multi-Device Support: Stay connected across platforms
- Access Debugging Settings and Logs for support
- Logout securely when you're done
Help Shape the Future of CloudieConnect
Looking for a feature you don’t see here? We’re always listening. Submit feedback and ideas here.