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CloudieConnect Features

Written by Mira Beltre

Updated at July 18th, 2025

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Table of Contents

Welcome to CloudieConnect Login & Access Presence, DND & User Status Messaging & SMS Advanced Call Features Call History & Recordings Full-Spectrum Contact Management Voicemail, Upgraded Smart Call Handling Sync & Style for You Help Shape the Future of CloudieConnect

Welcome to CloudieConnect

Intended Audience: All Users

Your mobile command center for business communication. CloudieConnect puts the full power of OITVOIP’s Unified Communications platform directly on your mobile device. Whether you're answering calls on the go, sending business texts, or accessing voicemails, CloudieConnect keeps you connected, efficient, and in control—anytime, anywhere.

New to CloudieConnect? Start here with the full Getting Started Guide

 

Login & Access

Secure and flexible entry, no matter your workflow.

  • Login with your Manager Portal Username & Password
  • Use Single Sign-On (SSO) with Google or Microsoft
  • Seamless SIP Registration for VoIP functionality

Presence, DND & User Status

See who's available—and control your own availability.

  • BLF (Busy Lamp Field): Monitor real-time status of key contacts
  • Do Not Disturb (DND): Silence calls and notifications with a single tap

Messaging & SMS

Fast, powerful business texting—your way.

  • One-on-One Chats and SMS
  • Group SMS
    • Create Groups
    • View/Add/Remove Participants
  • Multiple SMS IDs: Choose which number to send messages from
  • Share Images & Videos in conversations

Advanced Call Features

Take, transfer, and manage calls—just like at your desk.

  • High-Quality Audio Calls
  • Hold & Resume Calls
  • Blind Transfers and Attended Transfers
  • Conference Calling: Connect multiple parties with ease
  • Call Using Native Mobile Application if preferred

Call History & Recordings

Track every conversation and never lose important details.

  • View full Call History
  • Access Call Recordings, organized by contact

Full-Spectrum Contact Management

All your contacts, smartly organized in one app.

  • Favorites
  • Enterprise Phonebook
  • Native Mobile Contacts
  • Private Contacts
  • Shared Contacts
  • Add/Edit Contacts in every category

Voicemail, Upgraded

Modern voicemail tools that let you act, not just listen.

  • Access New, Saved, and Trashed voicemails
  • Play, Save, Forward, Delete voicemails
  • Manage Voicemail Greetings: Add, Delete, or Play

Smart Call Handling

Customizable rules that match your business needs.

  • Answering Rules
    • When unanswered
    • When online
    • Simultaneous ring on multiple devices

Sync & Style for You

Customize your look, feel, and functionality.

  • Light and Dark Modes
  • Update Configuration anytime
  • Multi-Device Support: Stay connected across platforms
  • Access Debugging Settings and Logs for support
  • Logout securely when you're done

Help Shape the Future of CloudieConnect

Looking for a feature you don’t see here? We’re always listening. Submit feedback and ideas here. 

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