The following article will show you how to use and implement our new Speech To Text feature introduced in our v41 Feature Update


Login to the PBX portal (Office Manager or Above)

  • Login to the PBX portal.
  • Once logged in navigate over to the Auto Attendants tab.
  • When under the Auto Attendants tab, either create a new one or click on the Edit button to modify an existing one.
  • Once editing an Auto Attendant click on the gear icon.
  • Now Navigate to the Speech Keywords tab.
  • Here you will be able to select one of the dial pad options and add specific keywords used to direct callers to the right department.