Scope:

This document outlines known issues within NetSapiens, their JIRA ticket numbers, and estimated resolution times.

VersionIssueJIRA TicketETR
2.0.0SNAPmobile does not ring on inbound calls
SMA-951
v.2.1.0
2.1.0Incoming cell calls put SNAPmobile calls on hold.
NMS-48248
TBD
40.1SnapBuilder does not show names on BLFs
OMP-2846
v41
40.1Block Numbers on Call Queue System User not working
OMP-2926
TBD
40.1Scheduled Export not sending out emails in certain scenarios
CDR-224TBD
40.1Caller ID blank on email notification template when call was forwarded by another extension
NMS-1621v41
40.1Adding Override on Portal creates a second device on NDP
OMP-2760v41
40.1Forwarding calls to PSTN automatically converts PSTN number to 11 digit    OMP-3051
OMP-3051v42
40.1All scopes unable to make changes to SNAPbuilder templates
OMP-2846v41
40.1.2Domain to Domain calls showing extension as outbound CID
NMS-1327v42
40.1.3Total Volume intermittently not accurate on Call Reporting
OMP-3010
TBD
40.1.3Unable to Remove E911 DIDs with 0 Users
OMP-2698
v41
40.1.3Not able to edit User’s Scope that have the same extension as Reseller account 
OMP-3055
v41
40.2Call Queue Reporting: Calls hitting Queue's Max time, are not being counted as Abandonded Calls.
NMS-298
TBD
40.2Call Queue Reporting:  Inconsistent data on Abandonded calls
OMP-2440
v41
40.2Call Queue Reporting: Inconsistent Data when filtering by Queue on Scheduled Exports
OMP-2697
v41
40.2Inbound Calls showing wrong TO on Call History
NMS-1403
TBD
41.1
Callback Feature not able to answer through SNAPmobile WebNMS-1295
TBD
40.2Missed Calls not showing correctly on SNAPmobile
WP-884  | SMA-949
TBD
40.2Saving a TOD Routing user automatically enables any disabled Time Frames
OMP-3224
TBD
40.2Branded Email Template Missed Called shows wrong Extension Intermittently
NMS-1867
TBD